Hi All,
We have requirement to map After sales catalog structures in SAP. Would like to know what are the best practises follwed in the After market industry, to manage Parts Catalog details for Automobiles..
Here we have illustrations of the parts and created like a BOM stucture.. to display in the Parts catalog
If anyone has worked in this area, please share your views, it would be helpful
Regards,
Aby
Though I did not work in this area proper, this looks a requirement of Coding your Sales parts into catalog B (parts), along with their possible damages (C) and the Causes (5) and remedies (2, A)
You may need to make use of Service notification (IW51). So configure the same according to your requirement.
The customer will be notifying you or you'll be creating this notification as per customer's need giving the service required details through the catalog-codes tas (Item, Causes, Task, Activity)
and process the same (notification) and close.
Centre-point is to convert your BOM information into Codes of catalog B and then if you have any trouble-shooting chart convert this into Damage, Cause, Task, Activity coding.
Jogeswara Rao K
Hello
Think about using Visual Enterprise as an Illustrated Parts Catalogue.
The Basis for this is a 3D or 2D modell which is able to contain the information needed in Tags.
This VIisual Enterprise functionality is included in quite some business processes like:
as the scenario which you describe is not clear I am not able to give you further hints
Information about Visual ENterprise you find here
General: http://help.sap.com/ve
EAM Integration: http://help.sap.com/erp2005_ehp_06/helpdata/en/ab/c573d605d1471b8ce5d1db7e4d1964/frameset.htm
in EAM you can select Spare Parts in the 3D Model
Regards
Stephan
Hi Aby
You can link the web based vendor catalogs with SAP. Therefore within a maintenance order, you can search/browse the required parts from their web site and select them and put them in a shopping cart and trigger the purchase requsition for the parts in the cart.
You can find more information here: http://help.sap.com/saphelp_erp2004/helpdata/en/5d/0eba5fa0084247acbb0c04cede18e8/frameset.htm
Regards
Savas
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