Hello experts,
We want to transmit the e-mail addresses in the Display Name column of the E-mail Involved Parties (Data Source ID: CODEMAPTYB) data source to BW team as in the C4C view below (as text format as seen below).
However, when openin...
The Business Requirement:
Our imaginary customer utilizes an Emarsys Contact Form on their main website as a contact form. We can also use custom forms but this is a topic of another blog. After a contact fills out the form, an automation program is...
The Business Requirement:
Our customer requires that for certain reply management categories in Emarsys, they want to create service tickets in SAP Service Cloud in order to process customer replies that fell under the reply categories of “Change-Pr...
As a business requirement, we needed to ensure the synchronization of marketing permission data(opt-in/out) between C4C and Emarsys. When a contact gets opted out via the unsubscribe link in an email campaign generated from Emarsys, the opt-in field ...
Hi Arne,
Definitely detailed and impressive work. As you know from our case, Emarsys definitely needs to improve the Forms functionality in the standard. I have also a customer influence ticket regarding that. But anyway, Emarsys is flexible enou...
Hi Joao,We have a similiar case with our Customer. And they have been using SAP Marketing on-prem. And they were basically saving up transactional data on the system(leads,opps,quotes, Sales ordera) and was doing segmentation regarding the data. And ...
Hi Govinda,You can find a lot more detailed documentation regarding this integration here:https://help.sap.com/docs/customer-data-platform/integration-guide/emarsys-customer-engagement-foundation?locale=en-USBR,Can
Hi Doğancan,As you can't hold this data on custom Emarsys fields( because there are too many), the best option is to expose these to the Hana Cloud DB and you can connect it to the Emarsys. We have a similiar case that we can't hold some Account rela...
