Transported Theme not loading image

[Former Member]

Hello Expers,

I have created a custom theme as per the thread

It's working fine in the development environment But, after transporting the theme to QA environment

using /ui5/theme_tool/ transport option the logo is not loading

Kindly help

Regards,

Vijay

[Former Member · Accepted solution]

Dear all,

Solution provided by SAP

Theses clients will be generated in the url at the time a theme is

created depending on the system the theme is created on.

In order to solve the issue you need to trigger a rebuild of your

theme in the target system with the different client.

In UI theme designer versions later than 1.4.0 there are two options

to do this:

1) Open the themedesigner, select your custom theme in the theme-list

and then click the "Rebuild" button above the theme-list.

2) Open the themedesigner and open your custom theme. After loading a

theme and a random preview application, select the "Save&Build" menu

entry in the theme-menu. (There is no need to change any parameters)

In UI theme designer versions prior to 1.4.0 there is only the second

of the options described above:

2) Open the themedesigner and open your custom theme. After loading a

theme and a random preview application, select the "Publish" menu

entry in the theme-menu. (There is no need to change any parameters)

The rebuild should create new image paths including the client token

of your system.

Regards,

Vijay

[stefan_heitzer · Accepted solution]

Hi,

we have exactly the same problem ... after transporting the design and opening the theme designer with a random application we're able to see the logo which we setted ... after publishing it and using it with the launchpad we do not see it ...

We have the same problem with this strange client ...

We also went through the solutions provided by Vijay but we weren't successful. Is there another configuration which needs to be done?

Greetings

Stefan

[Former Member · Accepted solution]

Hi Stefan,

We were having a similar problem with logos in Theme Designer. See if SAP Note: 2053334 solves this issue for you. In our case after applying the note we are now not always able to see the logo when using the theme designer, however when the theme is applied to an application it works as expected.

Kind Regards,

John