PREP_EXTRACT/SCAN_DOWNLOADDIR missing SAR files

[ecnirp]

Hi

I am upgrading our DEV HR ERP6 EHP6 on Linux/Oracle 19 to ERP6 EHP8.

I have reached SUM phase PREP_EXTRACT/SCAN_DOWNLOADDIR and this has stopped with 4 missing .SAR Files

Archive Verification

The following archives are not found in the download directory:

• /usr/sap/SUM/ERP6_EHP8_GRC10.1_FIORI_100521/MDG_APPL618.SAR
• /usr/sap/SUM/ERP6_EHP8_GRC10.1_FIORI_100521/MDG_UX618.SAR
• /usr/sap/SUM/ERP6_EHP8_GRC10.1_FIORI_100521/FINBASIS700.SAR
• /usr/sap/SUM/ERP6_EHP8_GRC10.1_FIORI_100521/SEM-BW700.SAR

Ensure that all archives are available before you continue.

The Maintenance Planner looks ok, I updated the system from the LMDB and the verification worked ok, the .xml does list these files.

I have searched the download centre for the 4 missing .SAR files and they are not there?

I ran the MP again and it does list the:

MDG_APPL618.SAR Attribute Change Package 17 for MDG_APPL 618 5

in the download files step, but I do not see it in the SAP download manager.

I did a google search and it did report an OSS Note which seems to match the error in the text preview:

3032822 - SUM ABAP : error in phase PREP_EXTRACT

But in the SAP market place this note is not available.

Has anyone seen this error before?

Thanks.

[ecnirp · Accepted solution]

Hi Cris

Thanks, I have tried your search and it has returned no results on my S ID? that is odd, it is like I do not have the authorisations, I have been using this account for around 5 years and never had an issue downloading software, I regularly update these systems with HR Packages etc:

Thanks,

Paul.

[cris_hansen · Accepted solution]

Hi Paul,

It can be a license issue. Please raise a SAP Support incident, under XX-SER-SWFL-LICENSE component.

Kind regards,

Cris