Issue - Messages in To be delivered status...

[Former Member]

Hi guys.

We are facing a problem in our live system. Almost every day, between 13:00 and 15:00 Uk the messages are set as "To be delivered status". These messages last in this status around 1 hour wich is causing delays in the deliveries of these messages.

We think that this could be caused by a performance issue in our system but the Basis team can not find any problem, the CPU is around 90% idle and the OS it's ok.

Do you know what could be the root cause of this problem? What can be causing these messages to be "To be delivered" status?

This is affecting to some interfaces, not only one and the delay varies.

Thanks in advance.

Cheers.

[GabrielSagaya · Accepted solution]

Message to be delivered means that the message is sitting in the queue waiting to be processed.

In most situations, when this happens and stays there for a long time is because 1st message is the queue is being held up by an error.

What you can do is in SXI_MONITOR, scroll to the left until you see the queue name. Double-click on the queue name, which will take you to the queue where the message resides. You should see the number of messages in the queue and the status of the 1st message. You can restart the error message or delete it

Try to use deactivating queues using SMQ1 & SMQ2 and then register it using SXMB_ADM --> Manage queues.

if after doing this problem is not resolved then try to restart your Server.

Hope this will solve your problem.