Autowrite-off in dispute cases

[Former Member]

Hi all,

We have some dispute cases containing an invoice that has postings to 2 different profit centres. These can not be written off using UDM_Autowriteoff. Any invoices with one profit centre post ok. Would it be possible to set rules so that write offs are apportioned to two/several different profit centres based on the profit centres posted to in the original invoices? We use document splitting so this may be causing the problem. The error message is as follows:

Function module /1BCDWB/SF00000017 of smart form delivered an error

No archive information found for object type BUS2022001 and document type FIN_DM

Business AddIn FIN_DM_BCS Was Not Called

Another issue we're having is credits can't be written off. Eg a customer slightly over pays a disputed invoice leaving a small credit balance.

Kind regards

Dave

[Former Member · Accepted solution]

For errors in correspondence this can be caused by missing entries for archive link.

add via customizing "Link Information for Optical Archive" following entries

Object Type	Document Type	S	Cont.Rep.ID	Link
BUS2022001	FIN_DM	X	REP1	TOA01
PPFOUTPUT	FIN_DM	X	REP1	TOA01

From customizing in FSCM Dispute Management I copied following info:

Basic Customizing for ArchiveLink

Use

To archive correspondence that is sent during dispute case processing in an optical archive, you have to make settings in Customizing for ArchiveLink under Basic Customizing.

Requirements

In order to be able to display archived correspondence from the dispute case, you also have to configure the front end communication of the ArchiveLink. You can make this setting in the implementation Guide under SAP NetWeaver -> SAP Web Application Server -> Basis Services -> ArchiveLink -> Customizing for Frontend Communication.

Standard settings

Since the Content Repository cannot be defined by SAP, the optical archiving in the delivery Customizing is configured, but not complete. You must first carry out the activities listed below.

Activities

Process the following IMG activities in Customizing under -> SAP NetWeaver -> SAP Web Application Server -> Basis Services -> ArchiveLink -> Basic Customizing:

• Define Content Repositories: Define a content repository where the archived correspondence is to be saved.
• Process Document Types: Here you can define your own document type. You can also use the standard document types delivered by SAP. To archive correspondence in SAP Dispute Management, you can use the document type FIN_DM.
• Edit Links: Create links between the object type, document type, and content repository. Enter the business object that you want to use in the correspondence control as the object type. In the SAP standard delivery, these are the following business objects:
• BUS2022001, if you use FI-AR
• BUS2022002, if you use FI-CA
• PPFOUTPUT
• Enter the document type and link these entries with the content repository you created.

Example

The link tables in the IMG activity  Edit Links could have the following entries:

Object Type	Document Type	S	Cont.Rep.ID	Link
BUS2022001	FIN_DM	X	REP1	TOA01
PPFOUTPUT	FIN_DM	X	REP1	TOA01