How to create TM Freight dispute case using MIRO to submit the carrier invoice

[former_member831361]

Hi All,

We are using MIRO transaction to submit the carrier freight invoice using FO/FSD as reference document in MIRO, but not sure how to create the dispute document in TM when the carrier invoice is higher/lower than the TM calculated Freight amount from FO/FSD.

Please let us know the relevant configuration and setup to activate the dispute management in TM when submits the carrier invoice using MIRO.

Thanks

Kumar

[neeraj_lal]

Hi Kumar,

we are using MIRO transaction for carrier invoice submission to verify the invoice with TM Freight order/FSD : Do you have carrier invoice integrated with FI rather than via TM? SAP TM Dispute case works when carrier invoice are posted via TM.

Suppose TM FO Charges are $1000 and Carrier invoice is $750 then we want to trigger dispute case to create in TM. : Yes, any deviation in charge calculated in Freight order and carrier invoice will create dispute. The case you mentioned is a Credit Memo situation. In this case case, Once Dispute resolve, charges in Freight order will reduce and FO status will change to Over invoice. Once credit memo created this will change Freight order status to fully invoiced, Carrier invoice can be posted only when FO status is charge calculated ,fully invoice and there is no open dispute.

If Carrier invoice is integrated via TM then in FO document flow, once carrier post invoice, carrier invoice number can be seen. You can open carrier invoice document in TM.

Refer below link for further details:

Carrier Invoice :

https://help.sap.com/docs/SAP_S4HANA_ON-PREMISE/e3dc5400c1cc41d1bc0ae0e7fd9aa5a2/d3392554ba18a37ee10...

Dispute Case:

https://help.sap.com/docs/SAP_S4HANA_ON-PREMISE/e3dc5400c1cc41d1bc0ae0e7fd9aa5a2/fd509f52e7fe4d27e10...

Regards,

Neeraj

[neeraj_lal]

Which TM version you are using? You need to do Dispute case and Carrier invoice configuration. Until TM9.3 standard sap support this via collaboration portal. In later version (9.6, S4 Hana) you may use LBN or B2B Carrier invoice Check this link:

https://help.sap.com/docs/SAP_TRANSPORTATION_MANAGEMENT/54cf405c9d9e4c96bf091967ea29d6a7/d3392554ba1...

https://help.sap.com/docs/SAP_S4HANA_ON-PREMISE/e3dc5400c1cc41d1bc0ae0e7fd9aa5a2/e08f890d990e4c85bdc...

Regards,

Neeraj

[former_member831361]

Hi Neeraj,

We are using S4 embedded 2021 for TM where we are using MIRO transaction for carrier invoice submission to verify the invoice with TM Freight order/FSD.

If we want to enable dispute case with TM with MIRO then would that possible in S4 embedded S4 2021, please confirm

Suppose TM FO Charges are $1000 and Carrier invoice is $750 then we want to trigger dispute case to create in TM.

Please keep me posted.

Thanks for your response.

Thanks

Kumar