Hi, We have a new SAP system for Utilities delivered to us. The SAP system is missing the default configuration values for SPRO which are pre configured by SAP. Has anyone encountered this ? How do we receive default configuration values in the system. Is there a step or business function that needs to be activated. Regards, Monis ... View more

Sir,  I want to setup a register to store percentage data as input through a interface. can anyone help me  how to create a register to store percentage as measuring unit apart for other measuring units. ... View more

Hi, We are implementing SAP for a Garbage collector and waste residule gatherer company, how do I know which Business Functions should be activated? I did not find a technical document for this. ... View more

Hello to all, I'm in a atypical situation, according to requirement when consuption cover a normal period I have to do calculation on monthly period basis but if I'm on a prorrated period like price changing or device replacement I have to do billing based on day period basis. I've try using IF11, IF16 and IF17 variants but none of them do what I need. Does anybody knows if this is posible? Thanks in advance. ... View more

SAP Sales Cloud Version 2 is a combination of a Salesforce Automation application combined with an enhanced retail execution application in one single stack. It provides a unified platform for managing sales processes, customer interactions and sales performance in one integrated system. SAP Sales Cloud's new release revolutionizes selling by focusing on connected, intelligent, digital-first sales experiences that better unite buyer and seller to improve outcomes. The potential differences between V1 and V2 cloud are User Interface and User experience, its more use friendly. It has introduced new functionalities to improve sales process such as Advanced Analytics, Integration with other SAP solutions. Such as SAP ERP, SAP CRM and SAP Marketing Cloud, as well as third party applications enabling seamless data exchange and workflow automation across the organization. Omni channel sales strategies by Enabling sales teams to engage with customers across multiple channels delivering consistent and personalized customer experience. SAP Sales Cloud's innovation platform helps businesses as follows: Businesses will gain agility to react quickly across digital channels with a clear understanding of account history, engagement timeline, critical KPIs and relationship intelligence.  Empowering sellers with prescriptive step-based selling workflows that reinforce positive behavior with intelligent recommendations, real-time data, and gamification. Prioritizing deals that most likely to convert and drive performance through digital campaigns with full insights on every seller's action and progress. Key Capabilities of SAP Sales Cloud Version 2:   Productivity - In terms of productivity the solution offers Server-side integration with Microsoft Outlook and Google Mail Intelligent Insights - Intelligent Insights are available as part of ML-based lead/deal intelligence, Relationship Intelligent Insights, Customer Insights / KPIs Modern User Experience - Optimized workspaces, Cloud-native technologies, Elastic based global search, Microservices-based based architecture New Digital Sales Engagement Platform - nurture leads and complete sales activities, Plan Sales Campaigns with target groups, Outbound calling via Computer Telephony Integration (CTI) / Microsoft Teams, E-mail templates for outbound emails Forecasting and Pipeline Management- sales managers can keep an eye on forecasting and pipelines by using Forecast Tracker with what-if simulation, Pipeline Manager, Pipeline Flow Guided Selling Processes- Optimized workspaces for lead-to-opportunity-to-quote processes, Contextual guidance for lead nurturing and opportunity progression based on dynamic playbooks and intelligent signals Native Mobile Experience- Native mobile app for iOS and Android smartphones, Native functions with widgets, push notifications, call logging, Mobile extensions with fields, mash-ups Integration- Application Programming Interface (API) based development principles enable better integration with external applications, pre-built master data integration with SAP S/4HANA, Mashup-based UI Integration Extensibility- In-app admin extensions – fields, layouts, and mashups, Low-Code-No-Code (LCNC) extensions with SAP Build (also known as AppGyver), Complex extensions with SAP Business Technology Platform (BTP) or side-by-side extensions Collaboration- Sales Cloud Version 2 also offers ways of collaboration by sharing workspaces with Microsoft Teams. Here are the some of the reference links to explore more about SAP Sales Cloud V2: SAP Sales Cloud Version 2 Features | SAP Help Portal Solution Guide for SAP Sales Cloud Version 2 | SAP Help Portal Getting Familiar with SAP Sales Cloud Version 2 ... View more

Data workbench comes into play when you need to update bulk data for certain business processes or move bulk data to SAP systems as part of a deployment need. You can import, export, update, and monitor large amounts of data at once using the Data Workbench tool of SAP C4C. In this blog, we will talk about ‘How to use SAP C4C Data Workbench to update customer’s data like contact details for multiple customers in one go.’   1. Go to Data Workbench. 2. Open Export > select object as ‘Individual Customer’ > Set Filter Select Field as ‘Customer ID’; select ‘Is any of’ condition and input the values of Customer ID for which data need to be updated. 3. Export the Customer Data in a File with ‘.csv’ format.   4. Download the Excel File from Monitor Tab by clicking on the File Name.   5. Update the Customer’s Contact Details in the Excel Sheet. (When importing data, not every record needs to be kept in the excel file. The remaining columns can be removed, leaving only the revised data.)   6. Open Import > select Individual Object > select Operation as ‘Update’ > select Standard Object as ‘Individual Customer’. (Make sure to check the ‘Use Known IDs’ checkbox as we will be updating data for known Customer IDs.) 7. Select the ‘.csv’ file which has customer data you want to update and upload it. (Set Blank Fields status as ‘Ignore’ to make sure that blank fields in CSV will not impact any data) 8. Once the Data Validation is successful, Import the Data.   9. Status of the Import job can be checked in the Monitor tab of the Data Workbench. Conclusion The above shows How to use SAP C4C Data Workbench to update customer’s data like contact details for multiple customers in one go. Please use the comment section to share your thoughts and recommendations regarding the topics at hand, and I'll do my best to expand on what I know. ... View more