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Payment plan creation during move-in for future dated move-in.

former_member230926
Active Participant
0 Kudos

Hi experts,

During Move-in we are triggering a workflow to create payment plan but for some customers, we do move-in with the future move-in date. which means move-in reading for those customers is not available during the move-in process.

now to calculate payment plan amount in of the function module we are using bill simulation method to calculate payment plan using some consumption.

Since move-in read is missing our bill simulation is failing because of which payment plan is terminating,

My question is - Do we have anyway by which we can create payment plan of such customers during billing or Invocing process because by the time actual billing will trigger move-in read will be avilable.

1 REPLY 1

william_eastman
Advisor
Advisor
0 Kudos

why would you not use standard functionality to create the payment plan as part of the move-in?