09-02-2009 8:43 PM
HI
Can anybody help me to fix the below issue?
Issue: The Manual Billing is missing for service period 06/19/2009 u2013 7/21/2009 for contract 9018967003.
After completing the Billing and invoicing using EASIBI t-code and looking at the refreshed ES32, i found that Manula billing is missing for service period 06/19/2009 to 07/21/2009.
thx
DGR
09-03-2009 8:52 AM
Hi,
It seems you have processed normal billing and invoicing process.
If the individual invoicing process is successful, the invoicing document should get created and posted unless outsorted.
In your case, if the invoicing document is outsorted, you would be able to see the billing document. (in refreshed ES32 view as mentioned) .
For the billing document, you can check the invoicing document as well, when you display the billing document ... check the print document tab on the same.
If the invoicing document is visible and is not posted, it would be out sorted. Either check the EMMA tcode processing for the same as it seems, an EMMA case might have generated as you are unable to view the same in EA05.
Hope this helps!!
Regards,
Rajesh Popat
09-02-2009 9:03 PM
Hi,
Did you create a manual bill document for joint invoicing with your periodic bill for that period which you mentioned? Also, was it released for invoicing
-Q
09-02-2009 9:32 PM
Thanks for your quick response.
No i used Individual Billing/Invoicing (EASIBI) for that service period.
No, billing doc is not released for invoicing. Is that the mistake???
thx
DGR
09-02-2009 11:40 PM
Is the bill outsorted? Check EA05 to see if you have any outsorted bill or invocie documents for the contract account?
09-03-2009 5:31 AM
hi check if the billing order exixts,if it exists then it means ur bill has not been generated for tat particular oeriod
kr
raj
09-03-2009 6:02 AM
09-03-2009 6:32 AM
09-03-2009 8:52 AM
Hi,
It seems you have processed normal billing and invoicing process.
If the individual invoicing process is successful, the invoicing document should get created and posted unless outsorted.
In your case, if the invoicing document is outsorted, you would be able to see the billing document. (in refreshed ES32 view as mentioned) .
For the billing document, you can check the invoicing document as well, when you display the billing document ... check the print document tab on the same.
If the invoicing document is visible and is not posted, it would be out sorted. Either check the EMMA tcode processing for the same as it seems, an EMMA case might have generated as you are unable to view the same in EA05.
Hope this helps!!
Regards,
Rajesh Popat