Why the Sales Order is still being processed?

[Former Member]

Hi,

This process is done: Sales Order (RE - Return) --> Return Delivery (Goods receipt) --> Billing

Sold-to party wrongly entered in the Sales Order, so they wanted to close the Sales Order. They did Cancellation for Billing (VF11) and reversed the Goods receipt (VL09).

Also, Reason for Rejection is put in the line item (VA02). However, the status of the Sales Order is still Being Processed instead of Completed.

From the Data Flow, it states that order-related billing status is still open*. But the Billing documents and Accounting documents are Completed and Cleared respectively as seen from the Data Flow.

How to close this Sales Order?

Thanks.

[Former Member · Accepted solution]

Since you are creating a document with reference to preceding documents

- see whether you have checked 'document flow update' field at item level in copy control

- check your settings for completion rule in item category

[Former Member · Accepted solution]

To Rectify incorrect Status messages in the Sales Order one can run a report SDVBUK00.

Regards

Sai

[Former Member · Accepted solution]

Hi Sai,

How does it work? I executed it at SE38, but nothing happens.

Thanks.