Manage Split Parts Quantity in Service Confirmations with SOAP Webservice

[alaintgkm]

Hello,

When processing Service Orders, we can have different Identified Stock IDs for the same Product ID in the Outbound Delivery. different-stock-ids-in-outbound-delivery.png

In that case, when creating a Service Confirmation for the Service Order, we have to use the button "Split Part(s) Quantity" in ByD to fill in those different Identified Stock IDs.

I am trying to manage Service Confirmations via SOAP Webservice, and I haven't found a way to manage this case of "Split Part(s) Quantity". service-confirmation-creation.png

Could you please help me with that ?

[Adie]

Hello alaintgkm,

The split button is used to create one more line with the same product. The result is to have multiple lines with the same product in the service confirmation.

There is no action of split part quantity in web service, however, you can maintain multiple items in the payload with same product ID, actual quantity and identified stock information.

Thanks,

Adie

[alaintgkm]

Hello adie.shi ,

Thank you for your answer.

I could in theory create a service confirmation with the webservice manageserviceconfirmationin and then use the same webservice to add item lines with the same product but different Stock IDs in the service confirmation.

However, when adding item lines, I don't see how I can fill in the data in the "Reference Service Order/Item" column in these new lines (this data is pre-filled in the already existing lines after the service confirmation is created). Therefore, I cannot add the lines.

Do you know how I could fill in the "Reference Service Order/Item" in the Webservice ? I don't see the corresponding field in the <item> node.

Best regards,