In continuous of blog 1 of Advance Shipment functionality in Service Order
Scenario 2: Service Parts Are Not in Stock in a Warehouse
In this scenario, spare is not available in the company stock. It will be procured from a vendor and then delivered to customer location. In order to procure from vendor, we will create a purchasing requisition followed by purchased order from a service order item.
And a sales order needs to be created to perform the outbound delivery on the basis. This setting is controlled and maintained at the configuration level for Item category.
Since this stock we have procured for specific service order hence at the time of goods receipt, parts are recorded as sales order stock (E) so that no one can use this stock.
Once the goods are procured then rest of the logistic process of delivering a spare part and consumption of the stock post remain identical as Scenario 1 (Service Parts Are Already in Stock in a Warehouse)
After the service technician confirms the use of the service part with a service confirmation, the final goods issue from the customer consignment stock (-) to the customer is posted including the material consumption.
Process flow of End-to-end process –
Conclusion
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References:
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