How to see which contact data has been changed in SAP Marketing Cloud?

[SCHNEIDERT]

Hi Experts,

is it possible to create a report in Marketing Cloud that shows which data of which contact has been changed since a specific timestamp?

Use Case: We send an email to a contact which guides him to a prefilled landing page. There the contact changes his mobile phone number. But in SAP Sales Cloud there is still the old mobile phone number maintained for the same contact.

So the best would be to sync that data automatically with Sales Cloud. But if that is not possible we would like to see which data for which contact changed so that we can adapt the data manually.

Does anyone know a solution or workaround for that problem?

BR

Tobias

[hakan_kose · Accepted solution]

Hi Tobias,

This kind of functionality is now only available for Marketing Plan objects: Marketing Plans, Programs and Campaigns.

You can check details right here

I hope SAP will expand this functionality for new business objects in upcoming releases

Kind Regards,

Hakan Köse

[SCHNEIDERT · Accepted solution]

Thanks Hakan,

yes it would be really great to have that functionality also for contacts.

Best Regards

Tobias