API testing

[former_member503042]

Hello Experts,

We have a requirement to implement API_MKT_INTERACTION_SRV to create an interaction in Marketing cloud. Thsi API will be called by third party website. When i test the api using postman GET operation working fine but POST not working , getting an error 'The server is refusing to process the request because the entity has an unsupported format'.

I have used below url and payload

https://myxxxx-api.s4hana.ondemand.com/sap/opu/odata/sap/API_MKT_INTERACTION_SRV/$batch

{ "InteractionContactId":"12345",

"CommunicationMedium":"WEB",

"InteractionType":"WEBINAR"

}

Am i missing something? Please help.

Regards,

Ali.

[dominic4 · Accepted solution]

Hello Ali,

you send a non batch payload to a batch endpoint.

Try to send it to

  {{protocol}}://{{url}}/sap/opu/odata/sap/API_MKT_INTERACTION_SRV/Interactions

because your Payload is an Interaction

A payload that works for me is

{
  "InteractionContactOrigin": "COOKIE_ID",
  "InteractionContactId": "cookieid1231231231231",
  "CommunicationMedium": "WEB",
  "InteractionType": "WEBSITE_SEARCH",
  "InteractionTimeStampUTC": "2018-08-28T12:12:27",
  "SourceSystemType": "CPI",
  "SourceSystem": "SAP Platform Integration",
  "MarketingArea":"XXXXX",
  "InteractionContent": "This is the content"
}

I think most of it is mandatory except for the last two lines in the json. You can see details in the SAP Marketing Cloud Integration Guide:

https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/1805.500/en-US/6322d15482854566a72f6c9f...

More:

https://help.sap.com/viewer/p/SAP_HYBRIS_MARKETING_CLOUD

Regards

Dominic

[former_member503042 · Accepted solution]

Hi Dominic,

Do you have any sample payload for Marketing permissions/contact's update using contact's api?

-Ali