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Remove e-mail hard bounces

Dec 05, 2016 at 02:31 PM

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I inadvertently imported some contacts with set e-mail hard bounces. Is there a possibility to undo this option beyond removing the ivalid flag on the HANA database.

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2 Answers

Nico C.
Dec 05, 2016 at 02:42 PM
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hi,

try uploading any other interactions for these invalidated emails (interaction type EMAIL_OUTBOUND for example).

cheers,

Nico

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Sören Schmidt Dec 05, 2016 at 03:04 PM
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That worked. Thank you!

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