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Sales Quote: Edit output settings

0 Kudos

Hello,

I have a problem. When I enter in a Sales Quote, and I try to edit the output settings to choose the printer instead customer email appears that error:

Do you know what's happening and what's the problem?

How I resolve it?


Thank you,
André Luís

Accepted Solutions (0)

Answers (3)

Answers (3)

0 Kudos

Thanks for your help. It works again.

Thank you,

André Luís

former_member422907
Contributor
0 Kudos

As mentioned...remove all custom fields in form template selection rules..I had one KUT field that was deleted and same filed was referenced in form selection rules.

Br,

Zoran

0 Kudos

Hi Zoran,

I hide the column because I can't delete it.

But now appears that:

And I can't add a new column.

How can you deleted it and how can you add a new column?

Thank you,

André Luís

former_member422907
Contributor
0 Kudos

Hi,

You can use arrows between two columns. Select each row from right column that dont have padlock and press arrow that point to left column.

When you remove all custom row selectors save and activate rules. Check if Edit output settings is working again. If yes than recreate business logic again for automatic form selection.

I hope this helps.

br,

Zoran

former_member422907
Contributor
0 Kudos

Hi,

I had similar issue couple a day ago. The problem was that in form selection I had KUT field which I recently delete and form selection rules try to use filed that is not referenced anymore.

Br,

Zoran

0 Kudos

Hi Zoran,

How did you resolve your problem?

Thank you,

André Luís