Correspondence Error - Application Form not found

Hi,

I am working on several Correspondences. Each of them calls a Smartform when a certain activity is triggered and then the Smartform is sent as inline text to an external email address.

I have not worked with correspondences before and as such, I am testing the triggers.

One of the activities is to book a course for an employee. I have created a very simple Smartform using the print workbench, with just a main window and 1 line of static text.

Then I have properly added it to the Register Application forms section of the correspondence type, for a specific correspondence type (the one that works with booking a course.)

However, when processing the request from the Worklist, I get the following error: “Application form could not be found” – This message doesn’t make any sense.

Please help.

Thanks,

John