How to use the compare operator "machtes pattern" in workflow rules in C4C?

[DAcker]

Hello everybody,

how can I use the compare operator "machtes pattern" in workflow rules in C4C? How can I define the pattern as e.g. how many characters the field has to have...

I would appreciate an example... couldn't find one in the documentation.

Best regards,

Deborah

[gabriel_brage · Accepted solution]

Hello Deborah,

I checked your request and at the moment there is no way to define the pattern as a number of characters. Since this is a new feature request please post your request in the collaboration forum; there you can request the new features for the new releases of the system

https://influence.sap.com/sap/ino/#/campaign/903

The benefits of using this channel are;

•You make your voice heard when it comes to adding new features to future releases of SAP Cloud for Customer.

•You have full transparency about what happens to all submitted ideas.

•You can engage and connect with a network of other customers, partners and SAP experts

Best Regards

Gabriel Brage

[former_member693365 · Accepted solution]

Hello, is there a way to add multiple free text names in one matches pattern command? For example, can I say "Matches Pattern" *1234*;*3456;*8954* ?

[former_member226]

Hi,

Compare Operator "Matches Pattern" only work for Free Text kind of fields and here pattern just define a wild pattern something like "*<pattern>*".

One example could be as attached where we are changing the status of the ticket based on the SUBJECT line of ticket if contains a keyword like "Urgent" etc.

Thanks

Saurabh

cusersi336320desktoppng.png

[DAcker]

Hi Saurabh,

thank you for your response. I understand. But I cannot define a rule how many characters the field has to be with this function?

Thanks,

Deborah