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Overview for Workcenters in C4C

Posted on Aug 12, 2015 at 07:09 AM 183 Views

Hello,

does anybody know a possability how to get an overview over all available worcenters in C4C including the Information whether they are displayed only in silverlight or also in HTML5? How can I know when assigning a new workcenter to a business role whether it is displayed in HTML5 or not? Only with trial and error?

Thnaks for any Information and regards,
Markus

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    author's profile photo Chandan Bankar
    Chandan Bankar
    Posted on Aug 12, 2015 at 08:48 AM
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    Hello Markus,

    All the business related Work Centers (like Sales, Activities, etc) will be visible on HTML view of C4C, while almost all configuration Work Centers related to Admin Role (like Application User Management, Business Configuration, Administrator, etc) will be visible only on Silverlight Mode.

    For more details for Business Role creation and assigning recommended Work Centers to them, I will suggest you to refer Help Center.

    Hope this helps.

    Regards,

    Chandan

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    • Former Member Chandan Bankar
      Aug 22, 2016 at 02:32 PM

      Hi Chadan,

      Thanks for your reply.

      I got it right now, I followed as you said and plus I had to go to adapt-> company settings->theme and changed it to Golden reflection it was set as Skyline. Now it is in HTML mode.

      About the Work Centers I really don't know what I am doing wrong. I did what Pavithran said and

      I went to Business Role for the Admin user and include Application and User management Work center and other required workcenters and save the role but I don't see all required work centers yet, they carry on the same...

      Thanks guys, if you have any other idea please let me know.

      Take care!

      Patricia

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