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How to add action in custom workcenter in SAP C4C

madhurirawat19
Explorer
0 Kudos

Hi Team,

We have custom workcenter "Sales qualified lead" and we have field called Status in header of sales qualifies lead. 

As it's same process to convert the lead. NOw requirement is , user want to convert the lead through "Action" button like we have in standard lead. Instead of manually change to status - "converted" .

Can you please help me to do this requirement. Please find attached screen shot of it to add "Converted" option in Action .

madhurirawat19_0-1710847914507.png

 

 

Thanks and Regards,

MD.

Accepted Solutions (0)

Answers (1)

Answers (1)

mracantonius
Explorer
0 Kudos

We do have standard Actions for Lead conversion which can be enabled on Business Configuration of Lead Status:

mracantonius_0-1712301113982.png