The upcoming episode of Labs Talk podcast , scheduled for May 15th at 16:00 CET, promises an engaging exploration into the intersection of Customer Engagement and Web 3. Hosted by Sven Haiges and Andreas Neumeier, the discussion will feature Scott Young, Head of Web 3 at SAP, as a distinguished guest.
In this episode, the panel will delve into the dynamic landscape of Web3 technologies, shedding light on emerging trends, such as NFTs, and their implications for businesses. Scott Young, with his expertise, will offer valuable insights into the integration of Web3 with SAP Customer Experience solutions, including Commerce, Sales & Service, and Marketing (emarsys).
The conversation is set to unravel the potential synergies between Web3 and traditional customer engagement strategies, exploring avenues for leveraging digital twins and other innovative approaches. By addressing key topics like Web3 utility and its integration with SAP's robust ecosystem, the discussion aims to equip listeners with a comprehensive understanding of the evolving digital landscape.
Join us for this enriching dialogue, where industry leaders converge to explore the future of customer engagement in the era of Web3. Stay tuned for updates on how to access the live stream of this insightful discussion.
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