CRM and CX Questions
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SAP Warranty - Claim creation business process-5
This blog post shares my implementation experience for a claim entry application for a discrete industry. Always watch out for the latest SAP offerings on warranty solutions. This solution is based on standard SAP warranty transactions in the backen...
How do i make Attachment tab mandatory?
In opportunity overview page, I want Attachment tab mandatory when sales team select sales phase as contract signed or PO received, system ask to attach necessary document before save the opportunity. After attaching the doc then only they can save t...
Replicating Opt-Outs from external webforms to Marketing Cloud (via CPI Integration)
Hello Community,We have a question/issue in concern of replicating Opt-Outs from external webforms to SAP Marketing Cloud through CPI:Background:In our SMC multiple contacts exist with the same mail-address. Currently we are still using SAP MC Forms ...
I can release a target group which is not approved
Hi experts, I can release a target group which is not approved - how can i avoid this? Kind RegardsKatharina
Resolved! Employee Delegation in SAP Hybris Cloud for Customer
Hello all, We are planning to use Delegation as a part of our C4C implementation. Currently we are only able to delegate Work Center's from one business role to another business role. However we need to delegate specific Employee's work centers fro...
Product Bundle usage in Service contract SC1
Dear All,In our Machining Solution Business, we have a Service Contract process that Our Contract is a bundle of several contract items.Example: Platinum Contract have 1. Annual maintenance for 5 Years, Priority Service for next 2 years, Free Inspect...
How to add an attribute of different type in advance search of back office?
I want to search for the customer's email within orders
Is integration of C4C with S4/HANA by 3rd party middleware possible?
Hi Experts,is it possible, to safely connect C4C wits S/4HANA with 3rd party middleware (e.g. Mapforce)?Yes, SAP recommends using CPI, but it is off the table.On C4C Help site, "Technical Connectivity Guide " and "Integration Guide for Custom Data " ...
Issue with FileLoaderValueTranslator with DynamicProcessDefinition.
Hi, I am trying to import business process definition xml by using FileLoaderValueTranslator, using below impex. UPDATE GenericItem[processor=de.hybris.platform.commerceservices.impex.impl.ConfigPropertyImportProcessor];pk[unique=true] $jarResource...
FSM DEV - Restore from Production - User login falures
Hi, I have done a Backup of or production system and used that to Restore our Dev environment in order to get a clean copy. I have run Reassign Persons as per our documentation. What I find is that some of us can login to either the User or Adm...
Unable to open particular one opportunity shows error like "Internal server error".
Unable to open particular one opportunity shows error like "Internal server error". This is happens with one opportunity only, can able to open other opportunities.
What is the functionality of an Explicit trigger in Autflow in SAP Sales and Service Cloud V2
What is the functionality of an Explicit trigger in Autflow in SAP Sales and Service Cloud V2 also how to utilize custom buttons in the solution.While creation of a button we have to mention the event name as well, how to utilize that?
SAP Sales cloud Report : Issue with Standard Account Master Data Source
We've encountered an anomaly with the Standard Data Source: Account Master Data in the Sales Cloud- Design Datasource Work center. When applying the Aggregation/Total Rule, the custom key figure displays an asterisk (*) instead of data. Oddly, the sa...
Our customer has a specific requirement to track changes for a particular type of user entitlement?
Our customer has a specific requirement to track changes for a particular type of user entitlement modification. They need to store both the old and new values of the modified attributes. How can I retrieve the list of attributes that were modified w...
SAP CPQ BOM not exploded
Hello,We have a VC model with a multi-level BOM explosion. When I configure an order in S/4, the BOMs are displayed. In CPQ I get variant prices displayed but the BOM explosion is currently not working. Does anyone have any ideas?
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