Hi Experts, We are currently facing a serious issue in segmentation with us not being able to identify Service issues which are still open. Here is the issue we face: 1. In our C4C system, we have Tickets which are opened by our customers. Thi...

Hi, I understand that Hybris Marketing Cloud is Licensed by number of contacts in the system - however what I am not sure on is what is classed as a contact. For example if I have contacts in the Hybris which only contain a Twitter Handle and th...

Hi experts, I can't seem to find a way of accessing the Tag Types to load more tag types and tags in Hybris Marketing Cloud. How am I suppose to load these? Many thanks Mike

Hi, There appears to be a bit of a gap with the email templates in that they are not responsive to the content of an interaction. What I mean by this is that a customer could be looking at a product on a website/commerce platform and add it to bask...

Hi experts, I have been doing research with Hybris Marketing Cloud and the twitter integration with the Sentiment Analysis App. I have noticed that SAP API Business Hub offers the API and documentation which is great on the surface. https://api....