Hello William, I hope you are good. Licenses in C4C works based on the work center you assigned to each employee for example: If you assign the work center “Service” than it counts as service license, on the other hand if you assign opportunity...

Hello Pregati Verma, We can only comment about Cloud for Customer. It also depends the business need in what you are trying to reach by having a Cloud Solution The best approach is to reach Sales department that can help presenting all the featur...

Hello Deborah. Delete Sales Lead object can only be done via custom odata service explorer, once you create your custom Odata, the activity will show in Dataworkbench tool. There is alo cases where the lead will not be deleted due to documents cr...