Using scanner in list view on android

[Former Member]

Hi,

we are using Intermec CN51 with Android 4.2.2 and agentry in version 6.1.4.179 on both server and client.

Now when I try using the Single Match Action in a list view field with the intermec scanner, nothing happens.

The only thing the scanner works for, are input fields but only when they are focused.

The scanner software has to settings

1. Internal Scanner (if off the scanner doesn't react at all)

2. Virtual Wedge (if off no values are stored in the input fields)

Why do the Match actions not working? Is there any solution for this problem?

I hope someone can help

Thanks

Thomas

[bill_froelich · Accepted solution]

Thomas,

By Intermec scanner do you mean some kind of laser scanner or are you referring to the camera scanning?

The Android client only supports Camera scanning.  You click the barcode button and it opens a camera window to capture a barcode as an image and automatically "read" the value.

It sounds like you are trying to use some other scanner interface which is not supported at this time.  The reason it works for input fields is when you turn on the Virtual Wedge interface and scan a value the device sends the resulting value as if you typed it on the keyboard.  If you have an input field open that value will then appear as if you typed it in yourself.

--Bill

[Former Member · Accepted solution]

Hi Bill,

you're right. This is a laser scanner running android. Bad to hear that syclo do not support such devices at this time. Are there any plans in the future where this setup works? And if there is a plan when would it come?

I didn't know that on android there is only Camera support. Thanks for clearing this out and thanks for response.

Thomas

[Former Member · Accepted solution]

Hi Bill,

one more question. Is there an official document from syclo, explaining, that on android only camera scanning is supported? Its for our buisness partners.

Thanks

Thomas

[bill_froelich · Accepted solution]

Thomas,

There are discussions going on with respect to how to best enable this but nothing firm at this time.

--Bill