SSL Exception: Peer Sent Alert : Alert Fatal: handshake failure

[former_member366655]

Hi Experts,

I have been facing a weird issue in one of the Interfaces. We are trying to connect to some third party , but got attached Error in PI Monitoring. But , when we checked it through XPI Inspector , the handshake seems to be completed(attached screenshot). I am not sure how it is happening.

Also , in the past this interface is working fine , but recently we configured a Patch Configuration as per Note 2284059 - Update of SSL library within NW Java server. Since then , this Interface is not working , failing with the same handshake Error.

We also made changes in Config File (changed the client.minProtocolVersion to TLS1.1 and the client.maxProtocolVersion to TLS1.2) and retested the scenario , but still no luck.

Please advise here , immediate help will be highly appreciated.

Thanks and Regards,

Vivek Jain

error1.jpg

xpi-inspector-screenshot.jpg

[TomXing · Accepted solution]

Hi Vivek,

When XPI Inspector Channel SSL Handshake works, but in runtime SSL handshake fails, most likely you are using one of below adapters:

AS2, Axis, REST, or some others I have not yet put in my note book.

In this case you should check below note, according to the adapter you are using:

2292139 - TLSv1.2 support in Axis adapter

2295870 - TLSv1.2 support in REST adapter

2533644 - AS2 Adapter does not support SSL protocol version higher than TLS 1.0

Since you are using SOAP Axis adapter, check note ##2292139.

Best regards,

Tom

[former_member366655 · Accepted solution]

Thanks Tom. I will check this and will update you accordingly.

Regards,

Vivek Jain

[former_member366655 · Accepted solution]

Hi Tom,

I maintained parameter maxSSLVersion in my Channel , and it worked.

Regards,

Vivek Jain