solman_setup giving problems on web interface

[Former Member]

Hi to all of you folks,

I'm here boring you again, because I've encountered a problem that I'm not been able to solve yet.

1. Solution Manager 7.1
     SAP_ABA 702 pl 009
     SAP_BASIS 702 pl 009
     ST     710 pl 004
     ST-ICO     150_700     pl 21

     ST_PI     2008_1_700    pl 005
     Kernel 720_EXT_REL Unicode
     Internet Explorer 6 (on a remote machine)
     Internet Explorer 8 (on host SAP machine)

2. i've started TA solman_setup for the first time with user sap*; some problems encountered even there, but solved as showed in the post
     http://scn.sap.com/thread/1974122#10513070

     So, i was able to create the user SOLMAN_ADMIN as suggested on the basic settings procedures.

3. I logged off user SAP* and logged in user SOLMAN_ADMIN with which I started TA solman_setup once again.
    Browser IE started correctly and showed the initial page, but as i try to create the other users suggested, any link page action fails.
    
     I've also changed browser (Firefox 23.0.1) copying the url and logging as SOLMAN_ADMIN again, with the same results.
    
     The firefox status bar says javascript:void(0); but internet explorer 8 just noticed me with a simply "ADDON FAILDE TO RUN". So i managed the      installed addons but... no way! It seems is not an addon fault.
     I've also enabled scripting, and generally lowered browser's security level.

4. Tried activating new services from SICF, but as I didn''t know which one could be responsible, i used an unsuccessfully empirical method.
    Anyway, the services ever activeated are the following:

     default host\sap\public\bc\icons
     default host\sap\public\bc\icons_rtl
     default host\sap\public\bc\its
     default host\sap\public\bc\pictograms
     default host\sap\public\bc\ur
     default host\sap\public\bc\webdinpro
     default host\sap\public\bc\webicons

Attached, you'll find a browser page screenshot during the fault.
No messages on windows event viewer, no messages in SM21.
Do i have to implement those steps manually?

Any help will be appreciated.
Kind Regards

Massimo Solleretto

[Former Member · Accepted solution]

Hi,

Currently you are in SAP solution manager 7.1 SP04 level.

Step:1 Goto snote and apply the Note 1633725 - SAP Solution Manager - Basic functions of 7.1 SP4

Step :2 Please ensure that the browser support Adobe Flash, if it is not possible to use Flash, please refer to note 1547441 ( refer note 1839388 )

Step: 3 open iexplorer and set the solman_setup link has trusted site in tools -> internet option -> security -> trusted sites -> add the solman_setup link

it will show the steps screen in solman_setup

Rg,

Karthik