SolMan interactive reporting - No option to create report

[former_member541232]

Hello,

I am working on SolMan 7.1 SP04, trying to setup interactive reporting for incident management. I am not able create interactive report after completing setup.

Link to create interactive report does not appear. I have rechecked all the steps in chapter 4 of config guide to create interactive report link.

Any suggestions to resolve this issue... i went through http://scn.sap.com/thread/3210536 , however it did not answer my question. I have played around with authorization, but no luck yet ! Any help would be appreciated.

Further when i try to open solution manager BI reporting, it doesn't give valid data !

Even though i have number of tickets opened. So is there some job i need to schedule or any config i need to do.

Following is screen shot of setup :

Please let me know what can i do to resolve these issues.

Thanks.

AD

[former_member541232 · Accepted solution]

Solution :

T-code: CRMC_UI_NBLINKS and select Profile CRM_MASTER_PROFILE_ALL.

Choose "Assign Work Centers" from left navigation bar and assign work center "REPORT_SCH" to this profile.

Choose "Define Generic Outbound Plug Mappings" and create two entries

CRM_OR_WIZ     Edit         WIZ_EDIT

CRM_OR_WIZ     Create         WIZ_CREATE

If still not resolved, check following entry :

SPRO : CRM-> UI Framework-> Business Roles-> Define Business Role

Select SOLMANPRO,  Choose "Assign Function Profiles" from the left navigation bar

Check Function Profile ID "REPORTING_PROF" has Parameter value as "Default"

This reporting profile ID should defined in following manner :

SPRO : CRM-> CRM Analytics -> Define Report Type profile