on 05-20-2019 11:43 AM
Hi,
i`m on neo/trial with a puser.
go to service gives me this:
You do not have sufficient authorization to access this page; contact your system administrator or see the help documentation.
i followed the documentation for this case (logout, login with puser(not email), etc... but nothing helps).
I disabled the service and even deleted my neo account for recreation. Error stays, how can i resolve this one?
Hi benedikt.kromer
Probably need some more detail from you to better diagnose the issue.
Assuming you assigned the GW_Admin role to your P userid when configuring this service? Just make sure when assigning you are not assigning the P user as the subaccount i.e. pnnnnntrial. You should just assign the p number.
Are you using the original trial P userid or have you configured Trust via some other Identity provider?
If you can please provide some more information that would be great.
Thanks & Kind Regards
Phil Cooley
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