SAP Web IDE for SAP HANA Frozen at Startup Screen

[Former Member]

Hello Experts,

I have been using SAP Web IDE for SAP HANA (On Prem - HANA XSA) for app development and deployment for a while. It used to always give problems of loading up slower or sometime doesn't open at all. It opens up After multiple attempts. But I was unable to open it from a few days. The Web IDE is just struck and frozen at initial loading screen (As shown in the image below).

Tried Following - But Doesn't help at all :

1.Clear Cache 2. Clear Chrome cookies and site data 3.Switched some browsers 4.Waited for a really long time 5. System Restart

I could barely find some help content in the internet regarding this issue.

Could you please help me with this?

Thanks In Advance

-- Adithya

[Former Member]

lsubatin , I have gone through your answers in some blog posts related to this issue.

From one of your answer, please find the below info.

XSA cockpit - > SAP SPACE -> Applications

di-core : 2gb

di-runner : 2gb

webide : 512 mb

F12 in Chrome Gives nearly 25 errors, some of them are : ->

1. TimeoutError: Timeout during method configure of service repositorybrowser at f (Core-preload.js:43) at Core-preload.js:43

2.failed to load jquery.sap.global-dbg.js Javascript resource: sap/watt/ui/library-preload.js - sap.ui.ModuleSystem

Could you please help?

Thanks in Advance

[c_baker]

I may be out of date, but I know that I hit this a couple of years ago. I found that I had to provide a .mtaext file as part of the installation, to ensure that the correct port was being used. e.g.

xs install /hana/shared/sapinstalls/XSACSAPWEBIDE03_6-80002257.ZIP -e /hana/shared/sapinstalls/sap-xsac-devx-4.3.23.mtaext -o ALLOW_SC_SAME_VERSION

_schema-version: "3.1.0"

ID: com.sap.devx.xs2-config1

extends: com.sap.devx.webide

modules: - name: webide

parameters:

port: 53075

- name: di-local-npm-registry

properties: UPSTREAM_LINK: "http://registry.npmjs.org/"

SAPUPSTREAM_LINK: "https://npm.sap.com"

(apologies for the formatting)

Chris

[Former Member]

Thanks for the answer c.baker, But we have been using it for a long time, suddenly it stopped working and giving that frozen screen. The ports and environment variables etc.. are just fine.

[Cocquerel]

do you have many projects cloned in your workspace ? Is it the same issue for a new user having empty workspace ?

[Former Member]

mickael.cocquerel

There is only one user as of now, one project inside it's workspace. Anyone have to login with same user id. All are facing the same issue.

Any suggestion to fix this would be of great help for me.

Thank You