SAP CAI : Convert External service response to quick reply or List?

[former_member25214]

Greeting Community,

I am want to create a list or (quick response) from the values I get from external response, so that user can choose from them. Is it possible to do that?

For Example :

Select the processor from below list:

1. AMD Ryzen 5

2. Intel i9

3. AMD Ryzen 8

...

This is the list that comes in the response from external services.

Hope I am clear on the question I have.

Thanks.

[Dan_Wroblewski · Accepted solution]

There is now a new message type called "Custom", where you can use JSON to pre-defined specify message types and include scripting and references to your API response to do what you want.

https://help.sap.com/viewer/a4522a393d2b4643812b7caadfe90c18/latest/en-US/ad3681adae824f8a96cbcf8b88...

[former_member25214 · Accepted solution]

Thanks for sharing, I just saw this feature today. I found one issue when using that "Custom" type, I choose the carousel reply but its not working as it shown in the documentation or the tutorial video on this link => https://help.sap.com/viewer/a4522a393d2b4643812b7caadfe90c18/latest/en-US/ad3681adae824f8a96cbcf8b88...

When using the postback button type it does not postback the value I have saved, instead it gives me the Title in the reply, another thing i notices is that the carousel is closing(minimising) automatically.

I'm not sure if its a bug or am I doing something wrong here, sharing the screenshot for reference.

Any help would be great.

Thanks.

[former_member715858 · Accepted solution]

Good Day Daniel ,

I am facing some issue to filter the json file response, how to debug , can I get a list of all support format please

can I share the code to check .

Regards

[Dan_Wroblewski · Accepted solution]

1) Please open a new question -- you can reference this one if that is helpful.

2) I am now following you so you send me a mail.

Looking forward to your challenge 🙂

[former_member715858 · Accepted solution]

Hi Daniel,

A question is already asked on the community under this link

https://answers.sap.com/questions/13213465/consume-and-filter-rest-api-file.html

can you text me directly so I can elaborate more about the case and share with you what i achieved so far .

Regards,