Data not Loading in Dashboard in BI Launchpad (BW SSO Connection)

[aby_alexander]

Hi,

I am trying to run a dashboard developed in Lumira Designer 2.3 but the dashboard opens without any data. it simply says data source not loaded. please see below image.

This problem has arisen after we implemented SAP SSO. The source is BW. previously we were using the parameter "predefined" in the OLAP connection and the dashboards were working fine. Now post SSO implementation i changed the OLAP connections to "SSO" and the dashboards have stopped functioning.

The surprising part is that the problem is only on BI Launchpad as when i try to run the dashboard from the Lumira designer tool with SSO, the dashboard opens with the data and functions as desired.

P.S. : this has impacted all the dashboards, Aslo i tried creating WEBI reports through launchpad with the same connection and the same queries being used in the dashboard and i am able to create them without any issues.

Awaiting expert inputs.

Thanks,

Aby

[aby_alexander]

Hi,

I have not yet implemented the Note mentioned above. But today i was just testing the reports and i see that the copy report i had created, in that, the new component i have added is working but the old part which was designed previously is not working still. The old dashboards still continue to be not working and data is still not loading.