KM News Filtering

[Former Member]

Hello

We have new requirements in our portal. The main requriement is inserting news.

We´ll have 2 type of users:

-Administratos who will create the news. News will be of 3 different types, R/3, BW and Sales

-Clients from R/3, BW and Sales that will read the news.

One of the requirements is having 3 different iViews having the news separated for each kind of client, for example, Sales people will only have sales news.

Ho can I do this? Filters? Taxonomy?

What´s the best way? We may need more division of news in future releases.

Is there any example on how to do that.

Thanks very much in advance for your help.

Regards

Fernando

[abdulbasit · Accepted solution]

Hi Fernando,

I suggest you collect all news into one folder. Maybe more than one but use taxonomies to make different views. Add custom properties and classiffy documents in terms of custom properties.

For example,

create a

/document/news and

/document/newsarchieve folders

create 3 custom property (checkbox ) r3, bw, sales

then,

create a 3 taxonomy folders

r3, bw and sales

which brings only related news items from two different folders. i.e.

for r3 -> bring only news items whose r3 property is checked.

for bw -> bring only news items whose bw property is checked.

for sales -> bring only news items whose sales property is checked.

In this way, you can also publish news on more than one folder at the same time it is very easy to add new groups.

Regards

Abdul.

[Former Member · Accepted solution]

Hi

thanks a lot for the help. it´s exactly what i´m looking for, looking into the same examples tha have been posted aswel.

Now i´m having a problem when trying to create the index. I fill up the properties of the index and click "create index" i receive:

Any idea why this can be happening.

Regards

Fernando

[abdulbasit · Accepted solution]

Hi,

You have to fill the below parameter for trex server. I assume that you have already Trex installed.

open visual administrator

Server -> Services -> Trex Service

nameserver.address : tcpip://<your trex server>:30001

Regards

Abdul

[Former Member · Accepted solution]

HI

you may be right, TREX may not be configured.

I need to wait until the administrators get online this afternoon, however looking into the portal in Monitoring-KM-TREX monitor, the property Server Status indicates that it´s not configured:

+The name server is not running or no name server is configured in TREX Service Properties. Start J2EE Admin to change the properties. +

i´ll let you know if that fixes the problem

Regards

Fernando