How to suppress alert for soap fault message

[Former Member]

Hi PI community,

we have PI 7.31, SP07 AEX and there is one sync interface with RFC2SOAP scenario.

When SOAP adapter gets fault message back from external server, we receive alert mail about this message like:

"AdapterType": "UNKNOWN",
"Component": "af.xxxx.xxxx",
"ErrCat": "Application",
"ErrCode": "APPLICATION_ERROR",
"ErrLabel": "-1",
"ErrText": "application fault",
"FromParty": "XXXX",
"FromService": "XXXXX",
"Interface": "XXXXXXXXXX",

Because this is not really an error, and no action is needed from PI perspective, so  I want to suppress this kind of alert mail. My question is, is it possible to suppress it, if yes, how should I configure the corresponding alert object.

Thanks & regards

Dingjun

[Former Member · Accepted solution]

Update:

I removed the inbound sync interface from alert object and put the corresponding ICO object into i. Now it looks that our problem is resolved.

Regards

Dingjun