How to solve (UNAVAIL_EXTENSION) error in LDAP READ job?

[Former Member]

error.jpgHello Everyone,

Recently , when our LDAP job trying to fetch some records from Active directory, we are getting errors like this

Failed getting directReports from CN=bala.murugan.b,OU=People

java.lang.Throwable: [LDAP: error code 12 - 00002040: SvcErr: DSID-031403B2, problem 5010 (UNAVAIL_EXTENSION), data 0]

and eventually it is quitting from fetching,

Kindly help us in solving this issue

our

directory size limit= 0

directory time limit=0

directory page size=50

Thanks in advance !!!

[former_member2987 · Accepted solution]

Hi Manojkumar,

I see a couple of things after a quick google.

It could be that it's an issue with your LDAP server. Please check with the admins to see if there is indeed an extension that is not available.

It could also be a paging issue, again, check with your AD Admins for advice on this.

Please indicate what version of IDM and what version of AD / Windows Server is in use.

Thanks