How can i deactivate the Universal ID?

[former_member705440]

Hi Experts,

I activate the universal ID to manage all the accounts with the same s-user, but now i have a conflict with desktop agent because when i try to active another tenant the credencials popup appear, then i set this s-user and redirect me to select another navigator, i select it and redirect me to download the navigator even if i also have it, and never redirect me to the popup of credentials again. For that reason i want to desuscribe that option.

Thanks for your help.

[former_member638425]

Hello,

Please rewiew this note: https://launchpad.support.sap.com/#/notes/3104958

[former_member705440]

Hi rosaorihuela

Thank for your answer. I follow the link than you post and says: "SAP Note/KBA 3104958 is being updated".

[yogananda · Accepted solution]

Hi yesicanaranjo

you can request it through Support team as per below instructions

https://discover.sap.com/universalid/en-us/support.html