Escalation for Deadline

[Former Member]

Dear Experts,

I am sending a workitem for approval to an user. If he does not execute that workitem in 5 days I have to send that workitem to superior of approver. If he too does not execute it in 5 days I have to send that workitem to his superior. This will continue till top most level. Can you please tell me how I should handle this reqt.

KR,

Bharath

[former_member184495 · Accepted solution]

Hi BP,

just hint, use deadline and std FM 'RH_LEADING_POSITION' where you could loop it till.

Every time it finds a position it would send workitem to that manager, wait for 5 days again after 5 days this FM is called and fetch the managers next approver.

So if you use loop you could fetch till you find position empty.

Hope it helps.

Aditya

Edited by: Aditya Varrier on Feb 23, 2010 6:34 PM

[Former Member · Accepted solution]

Dear AV,

Thanks a lot for your hint. I was able to solve the issue exactly using your hint.

KR,

Bharath