Error in generating reference number of process

[Former Member]

Hi All Masters,

I'm new in HCM P&F.

Currently I have a problem. I was running a sample process or copied process from the sample. Clicking 'check and send'. Still OK.

But when I clicked 'Send' button, I got an error message displayed 'Error in generating reference number of process'

Would you please help me what's wrong with that? FYI, I've tried to activate Case Management, but maybe, there is still any loss in that area?

Thank you for your help

Regards,

Pradita Herdiansyah

[OttoGold · Accepted solution]

Hello, Maybe a number range problem? Otto

[Former Member · Accepted solution]

I already set it up earlier via TCode: SCASE_NUMBERRANGE. Then I choose Maintain Number Range Interval and fill the interval from 000000000001 to 999999999999. But this error still occured.

Any other suggestion please?

Anyway, thank you Otto

Regards

Pradita Herdiansyah

[Former Member · Accepted solution]

Otto,

My bad...You're right, that was a problem of Number Range Interval.

I just add a new entries in that from SPRO Personnel Management-HR Administrative Services-Process Configuration-Set Up Processes-Reference Numbers for Processes-Specify Number Range Interval for Reference Numbers of Process.

Thank you very much Otto

Regards,

Pradita Herdiansyah