on 02-20-2006 3:00 AM
hi BW Gurus,
I am trying to configure email notification in process chain to monitor some load. SCOT is configured correctly.
When I use SO00, I can send out and email using Recip Type "Internet Address".
however when I want to configure that in the process chain, I cannot save it as Recip Type "Internet Address".
It will automatically change it to "Internet" which I will never receive any email.
I am using BW 3.5
Please advice.
Hi
I think your facing problem with configuration. So try recheck your routing (SMTP serve ).
If things are fine, u can use SO00 or SCOT, testing ok for 'routing test' (ctrl+f10)
Try to find the the status in SOST.
If you need configuration help, plz let us know.
<b>Thanks & Regards</b>
Srinivasa Rao Polapala
srinivasa_polapala@yahoo.com
Bristlecone India Ltd.
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hi Gurus,
I do not know what to day,
the SO00 is working fine, I can send test mail with no issue.
But the SCOT (ctrl+f10) is not working. When I try SCOT, although everything looks good, when I click on test, there is no email generated, and when I click on explain button, everything seem to be fine.
thanks
hi,
in SO00 you can send mail, but can you receive the internet mail in your mailbox ?
what's the message you got in scot ? no route something ?
success may have message like
Step 1: Check entered addresses
Following address (type/value shortened) receiv
INT ...
No error in this step
Step 2: Determine node
...
No error in this step
Step 3: Convert address into an external format
No error in this step
fail message can be
In this step, the following error was identified:
Cannot process message, no route from [user] to [internet email address]
please don't forget to reward helpful answers.
Hi Manfred,
the schedule is good. It was configured to send every 5 minutes. I do receive the email if it is send from SO00.
the problem now is,.. I cannot select "Internet Mail" when I try to add a notification in process chain when the process fail.
Although I can see it in the drop down list, it will always select "Internet" instead of "Internet Address".
thanks.....
hi Manfred.
you are right, it makes no different. The problem is because of the time out period is too long, in some case, the status will be yellow forever.
For example, the load fail, but the status is still in yellow status for like more than 8 hours, so no email was sent.
Is there anyway we can configure the timeout period of a particular process chain. For example, if the load is not sucessfull in 3 hours, just trigger the email notification.
thanks.
Message was edited by: Chian Fong Woo
Hi Chian,
for this we created some 2 abap's and the following scenario to watch overdued chains.
- a table where we store chainnames we want to watch, max runtime, emailadressee, starttime + watchstatus (running or overdued or ended)
- abap1 as first step of chains to watch who sets startime and status running
- abap2 scheduled to run each 5 mins, who looks at this table and watches if a status=running chain is overdued, if a chain is overdued set status to ended and email user.
/manfred
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