BACK RFC to Solution Manager not available in Task Creation Request Session Data in Satellite SDCCN

[Akshay_G]

Hi SOLMAN Experts,

I am trying to configure EWA Report for a back-end system on Solution Manager 7.1

I have nearly completed all the requirements and I am almost done with the setup but I think I am stuck hard now and would appreciate the required kickoff.

I have completed the following tasks in order:

1) Latest ST-PI, ST-A/PI are patched on Managed System

2) Hourly Collector Jobs are running on Managed System along with the SAPOSCOL/HostAgent

3) RTCCTOOL requirements have been implemented successfully and everything is Green

4) Managed System is added to the Solution Manager's SMSY via LMDB via2 SLD

5) SDCCN is activated on the Managed System

6) BACK RFC (To SOLMAN) is present in Managed System's SDCCN and works Fine. SOLMAN is set as Master System

7) On SOLMAN, Managed System is added in the SOLMAN's SDCCN and SOLMAN is also set as the Master System

😎 On Managed System SDCCN, Task 'Refresh Service Defintions' has been run once successfully with RFC as BACK (To SOLMAN)

Now the subsequent steps as per what I understand are:

1) Create a 'Request Session Data' Task in SDCCN of the Managed System for Periodic EarlyWatch Alert which will collect the Data and send it to Solution Manager

2) Final and Last step, in SOLMAN Activate the EWA for Managed System under SMWorkCenter--> Sys Mon--> Setup --> EWA Config --> Config for Single Solution (Single Solution containing that Manged System has been defined)

Now, regarding point 1, when creating Task 'Request Session Data' for Periodic EarlyWatch Alert, in the SAP RFC Destination field I should select the BACK RFC (To the Solution Manger) so that the Data can be sent to SOLMAN. But I can't see any other RFC available other than RFC NONE as shown below

So what did I miss here?

I have checked the RFC Destinations, the respective BACK RFC i.e. SM_<SIDCLNT>_BACK is present in the Managed System and works fine.

I also checked the RFC Destinations entry in the SDCCN (SDCCN > Goto > Settings > Task-Specific > RFC Destination > Settings ) of both the Managed System and Solution Manager System. The master system flags are also in place. Below are the SDCCN RFC Settings:

LES is Managed System; LSM is Solution Manager

In Managed System (RFC to Solution Manager is defined as required with SOLMAN set to Master System)=>

In Solution Manager System (RFC to SAP [SDCC_OSS] Defined and no Master flag as this is the Solution Manger system)

Please let me know, what did I miss and how to get through this?

I didn't find any standard guide or procedure to set up EWA in Solman 7.1, yes there were best practices guides but that was of SOLMAN 7.0/7.01 and couple of things have changed now in 7.1 so I have just followed everyone's experience and posts on SCN to get EWA working. Hope the steps I have carried out are correct ones and are in correct sequence.

Please let me know.

Best Regards,

Akshay

[Lluis · Accepted solution]

Hello Akshay,

If you setup the RFC "_BACK" on managed system that point to your solution manager and that RFC work, afer "sdccn resresh session task" you have to be able to see the ewa session, if after that you can't see the ewa sessión there will be different causes:

( that are some that i found myself )

1.- The system ID is different that you have on solution manager -> logical component

( i get that when customer make a change of the virtual host and install a new system on same vm )

2.- The installation of managed system is not the same that you have on your solution manager -> logical component -> system,

( that happen after a customer name change )

3.- the managed system don't have update the license key

Hope one of that can help your problem,

regards,

Luis

[Akshay_G · Accepted solution]

Hello Luis,

Appreciate your feedback.

However, the issue is not with the creation of EWA Session (i.e. Task 'Request Session Data of Periodic EarlyWatch Alert type').

The issue is that while creating the task I am not able to select the BACK RFC to Solution Manager, there is no point in creating the Task if I am not able to send the collected data to Solution Manager from the Managed System.

All other settings are perfectly OK, because if I create the Task and use RFC NONE (For Test Purpose) or SDCC_OSS the session runs and collects the data hence no issue in Scheduling/Creating EWA Session. The real issue is in sending the data to appropriate target i.e. SOLMAN.

P.S.- BACK RFC is defined to SOLMAN in Managed System SDCCN and SOLMAN is set as the Master System.

Let me know, if you can think of anything else.

-Akshay

[former_member118647 · Accepted solution]

Hello Akshay,

Their is nothing wrong with the configuration of LES SDCCN. You are trying to generate the EWA for LES from LES itself, which is not allowed. The request for EWA for system under monitoring should come from solman. Thats the reason, you are not able to pick up back RFC in pop up while creating the EWA request. However if you want to send the EWA to SAP the you can use the SDCCN of system(LES) and pick up the SDCC_OSS rfc from pop up.

Now to send the EWA to solman

1) in solman, access the solman directory with tcode solman_directory and choose the solution in which logical component having your system LES is present. In right hand scrren, go to logical component in which your system LES is present and right click on the relevant cell(where LES is mentioned) and choose 'Put in solution'. this will turn the cell GREEN.

2) Create the EWA task for LES in the EWA setup via System Monitoring workcenter(in solman) or just by activating it via SOLMAN_EWA_ADMIN in solman

3)in LES system SDCCN execute- Maintenance Package: schedule this task to run daily. Within this task many others are triggered. A very important task triggered by the main-tenance package is task "Refresh sessions", which will read the EWA sessions created in the solution manager in order to find if there is an EWA session for the system LES. If a matching session is found then the refresh sessions triggers the creation of the EWA data collection task in the managed system LES.

With the SDCCN working the process should be performed automatically until the data is processed by job SM:EXEC SERVICES in your solution

manager.

Regards,

Suhel

[Lluis · Accepted solution]

Check that Akshay,

sdccn -> task-specific -> rfc connections   ( i see that you already get it, but try to remove "master flag" before you create "refresh session" ) 

After you create the "refresh session", go back to rfc task management and add the flag again.

Regards,

Luis

[Akshay_G · Accepted solution]

Hello Suhel,

Your observation was right-on with a eagle-eye view.

I have done the correction i.e. The Managed system LES is PUT IN SOLUTION for ERP Solution in SOLMAN and the respective cell is green now which was not earlier (I guess it was missed out anyhow earlier during the Solution maintenance, I have made a note of that for future)

Next, I have created the EWA Task for LES in SOLMAN > WORKCENTER > SYS. MON. > SETUP > CONFIGURE EWA > SINGLE SOLUTION > Select Solution and I have scheduled it for tomorrow i.e. Friday, 27th Sept and repeating weekly.

Next, I have deleted the existing scheduled Maintenance Package Task in LES SDCCN and re-created to run, beginning tomorrow morning 6AM and thereafter daily.

Finally to ensure the sequence, I have changed the Job SM:EXEC SERVICES on Solution Manager to run at 8AM Morning starting tomorrow and thereafter daily.

Finally I have checked the EWA Session in RDSMOP_MAIN & as well as Work Center, the EWA is scheduled for tomorrow i.e. 27th, Friday

I believe the EWA will be processed by tomorrow before I begin my day.

What are your thoughts on this? I will be updating again tomorrow.

Regards,

Akshay

[Akshay_G · Accepted solution]

Hi Luis,

I am now able successfully schedule an EWA session as per my above reply to Suhel.

I will monitor the EWA processing, which is scheduled for tomorrow and make a final closure.

Appreciate your help.

Regards,

Akshay

[former_member118647 · Accepted solution]

Things look great now I hope you will be able to generate your EWA report soon.