App Analytics CLOUD on iPhone, iPad

[Former Member]

Do you recognize this issue with Analytics CLOUD on iPhone/iPad?

Upon using my story in the SAP Analytics CLOUD App, I experience a quite long initial load of the results in iPhone as well as iPad. Especially, hierarchical (drill down/up) visualizations take long to show results, and sometimes a 'Failed to load' appear on screen.

However, in the On-Premise Analytics CLOUD, results of same story are shown instantaneously.

[Former Member]

hi everyone! does this problem has resolution already? i got the same issues too.

[Henry_Banks · Accepted solution]

Hi,

Yes, I've seen very variable response times when opening Stories on the iPad app (and this isn't when refreshing against "live/online" data)

This has even been reported to me when the mobile device is using a very high-speed home internet connection (i.e. not from a corporate location).

As a point of comparison, regular browser-based access from a laptop sing the same Wifi connection would be much faster.

regards,

H