Alert configuration supports Synchronous scenarios?

[Former Member]

Hi,

In Alert configuration supports Synchronous scenarios?

Because we did in Asyn scenarios, it's working fine. But the same configuartion in Sync scenario, it will not triggered. Actually we choosed for No Restriction option and all the conditions put it *.

Can you please tell me, if it support to Sync scenario? or any other extra configuration need do that Sync scenario.

Thanks & regards

Vijaykumar

[Former Member · Accepted solution]

Ofcourse you can trigger alerts for sync scenario.

Make sure you either complete all the alerts in Alert Inbox or uncheck the "Suppress multiple alerts of this rule" in alert configuration.

Thanks

Aamir

[Former Member · Accepted solution]

Hi Aamir & Venkat,

Thanks for your reply.

I did the same process for sync scenario, and also uncheck the "Suppress multiple alerts of this rule" in alert configuration. Still we are not getting any alerts in alert inbox and mail. But the same process work fine for Asyn scenario.

Regards

Vijay