Unable to create confirmation in SRM

[Former Member]

Hi Gurus,

We are on SRM 7.0 EHp2 with classic deployment scenario (with ECC 6.0).

I have created a SC which after approval creates a PO in ECC sytem. I can see the PO number updated in bbp_pd transaction and also in the shopping cart display screen (via NWBC html).

Now, when I try to select this cart from the list of carts and press on "create confirmation" button (in NWBC html), a new window opens with heading of the page as "Search for Purchase Orders" and message "No relevant documents found". It also shows a search option below where in it shows the selected SC number but asks me to enter PO number and try again. I tried to enter the PO number (removing the cart number) and search again, but still same message "No relevant documents found".

I tried debugging this issue via SAP GUI tcode BBPCF01. In this case, when I enter the PO number and search, it returns the PO details with a Confirmation number on the top. As I go ahead and click "confirm" button, it shows me a message that "Confirmation 1234 is saved" but when I check BBP_PD or in SC display(via NWBC html), I do not see this confirmation number (which suggests that this confirmation was never saved by the system).

Can someone pls guide me as to what is missing/ needs to be done to resolve the above problem?

This is happening for all type of POs (matrl/ service). The user I am trying to use to confirm is having sap_all authorization in SAP SRM (since this I am doing in development client). I can create GRN for the same PO in ECC but not in SRM.

Pls let me know how to resolve this issue.

Regds,

Ancy

[vinita_kasliwal]

Hi Ancy

You can use FM BBP_DELETE_FROM_DOCUMENT_TAB to delete / clear the concerned entries from the table BBP_DOCUMENT_TAB sometimes this could be the cause for the issue.

Try checking if this is note is applicable 1317582 - Purchase orders for a shopping cart are not displayed

Can you confirm the roles for Transaction BBPCF02  in SRM 5.0 / 4.0  and  BBPCF03 is assigned

Can you also check if the users can confirm their own PO or no one can confirm any PO ?

Also please ensure those PO do not have this indicator checked if NO_MORE_GR = X

I am assuming you are on SRM 5?

Check this link as well

1 - Purchase Order Search - Supplier Relationship Management - SCN Wiki

Regards

Vinita