Process-controlled workflow hang due to dump

[matteo_montalto]

Hi all,

due to a temporary dump in an SRM 7 system, some document-related workflows are stucked... in other terms, these workflow processes have been started, the the dump occoured and by now, they seems to be stucked in "in process" state.

Tecnically, these are not workflow in error, so SWI2_DIAG is not helpful.

We'd like to unlock this situation and -eventually- restart the workflow process. How can we do it?

Thanks in advance for your help and support.

edit: system dump is now solved, which means, triggering the same workflow process will result in a success.

Edited by: Matteo Montalto on Jun 30, 2011 4:34 PM

[Former Member · Accepted solution]

HI,

Please use the transaction SWPC - Continue Workflows After System Crash.

regards,

Devi