on 05-04-2010 5:13 PM
Hi,
I'm using the Approval with completion step in my Process Level.
When the Approver change something in the Shopping Cart, it's not routed back to the Requisitioner to accept them.
Even if the Approver rejects the Cart, the Requisitioner is not getting any work item.
Am I missing any configuration?
Thanks
Jack
Edited by: jackjack2 on May 4, 2010 6:37 PM
Hello,
As standard if the shopping cart is inquired/partially rejected, the work item should be sent back to requestor. If it is completely rejected it will not be sent to requestor.
If you want to send the work items back to requestor for certain cases, define a expression & use it In process controlled configuration: Acceptance by contact person.
Hope this should resolve.
Thanks
Ashutosh
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