Email functionality for ITSM and CHARM

[SAPSupport]

Need to add an e-mail to receive notification to message processor once the key user created an incident

Question and Answer:
Q: Please categorize your issue by choosing the option below that best fits your...

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[SAPSupport · Accepted solution]

Please refer below KBA which have all the information in wikis related to email functionality with step by step configuration.

2434880 - How to configure email notifications in ChaRM and ITSM - Solution Manager