Acknowledgement Receipt and Cover sheet issue - Automatic Report shipping.

[ashish25bp]

Hello,

I have few question regarding the acknowledgement receipt and Cover sheet in Automatic Report shipping. Since they are related to same functionality of report shipping, they are grouped in this thread.

1) Is it possible to generate cover sheet in multiple language?

While generating shipping order for Germany, it has attached two SDS Reports that is in EN & DE, but cover sheet is generated only in EN language.

2) Is it necessary to have acknowledgement receipt for at least one shipping reason? This is because, while I did not selected the Acknowledgement receipt check box in customization for any shipping reason, still it showed error as missing 'Ack Receipt' in the flow trace of CVD1. This error occurred only for SUB_CALL and not for SD_CALL though for both shipping reason Ackn Recipt check box was unchecked in IMG.

While going through IMG doc for ' Assign Templates: cover sheet/ Ackn of Receipt' it says

The was resolved only when an Acknowledge Template was assigned to SUB_CALL.

3) I want to display Product name in acknowledgement receipt. For this, I inserted the same Rep symbol which is used in Cover sheet for Material name, but it is not expanded and no value displayed in Acknowledgement receipt generated. Where as other symbol for receiver address is expanded and the values are displayed.

Your comments are welcome.

Ashish

[Ralph_P]

Hello Ashish,

1) Multiple languages are not supported for cover sheets, as far as I know

2) It is not mandatory to send a cover sheet. If you don't want to send one, leave customizing in "Assign Cover sheets and AoR" empty

3). It is the right symbol, but is the value maintained (table CVDPACKAGE, field MATNAM)?

Best,

Ralph

[christoph_bergemann]

Dear Ashish

i can not help for all your topics now.

1.) CoverSheet in many language => never investigated. I do not believe it is possible The "G Group" can not be used (i would assume). From legal point of view: the recipient is using a "main language". So to send the CoverSheet in one language is (from my point of view) ok.

2. acknowledgement Letter: Never investigated here. I have not get in touch with one company using this option in report shipment.

3.) Product name: in CVD1 the material name need not to to be presented (if you try to check the CoverSheet). But if you check "SOST" or check the "print": It is printed. So check "SOST" or print result of your Cover Sheet; i would assume: Material name is available

In a nutshell: it is (from my point of view9 bst Practise to list material number and or material name in the CoverSheet and on our side: It does work without problems

C.B.