How to maintain multiple email addresses in the BP master data?

[SAPSupport]

We need to send an email to customer in the App "create correspondence", and the email recipient is determined in the app "Output Parameter Determination". Therefore, when we send the customer statement to customer, the email address is from the BP master data, but the system just can maintain one standard email address and system will send the statement by this standard email, the problem is that we need to send emails to multiple customers with different email addresses, how to get the multiples email addresses from BP master?

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[SAPSupport · Accepted solution]

In BP master, Clerk's internet address field can have single email address. Multiple email addresses are not allowed.

The alternate solution is to maintain the email address in Output Parameter Determination app. You can find the details in the below KBAs.

2976132 - Email output to multiple recipients in SAP S/4HANA Cloud

2941522 - Output Management in SAP S/4HANA Cloud - Guided Answer - SAP ONE Support Launchpad