GRC ARM 12 email notification

[nuradilah_abdulaziz]

Hi,

Does anyone know possibility to include note in comments tab in email notification text to requestor upon request is closed? If it is possible, what is the exact variable to be included in the notification text?

Thanks in advance.

Regards, Adilah.

[olga_vlachova]

Hi Adilah,

of course.

There is %COMMENTS% variable in standard Notification Variables Rule GRAC_NOTIF_VAR_RULE_AR. It will fill all comments for every line item (from tab User Access) and for request (tab Comments).

Have a nice day.

Olga

[shivam_agarwal1]

Hi Adilah

For email notifications, variables that are mentioned in MSMP are supported in email notifications. Unless you want to go for customization on ABAP side.

Also, you can see corresponding variable against each MSMP process id.

Let me know if you still have doubts.

Thanks

Shivam